GDPR Compliance

The General Data Protection Regulation (GDPR) is a regulation in EU law that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU). The GDPR sets out the principles for data management and the rights of the individual. The General Data Protection Regulation covers all companies that deal with data of EU citizens. GDPR came into effect across the EU on May 25, 2018.
ZapERP complies with GDPR by taking up the following steps:
  • Follow appropriate security measures and precautions under GDPR.
  • In the event of any breach, ZapERP will inform its customers about the same and will also notify the regulators.
  • To ensure security and integrity of stored data we have a dedicated Data Protection Officer.
  • ZapERP performs Data Protection Impact Assessment when a new project start that might involve the use of any kind data stored with us.
  • Where appropriate, we will offer contractual language documenting our commitments to our customers to support their GDPR obligations.
  • ZapERP will assist our customers to respond to subject data requests our customers may receive under the GDPR.

F.A.Q.

We provide the highest level of security and encryption to the data so that there is no data breach of any sort, we know the value of data, and thus it is our prime focus to protect the data and inform you at first if anything goes wrong or if we discover a breach in our data.

We have not faced with any security breach till date, but in the event of the security breach we will be fully prepared, and our dedicated Data Protection Officer will take all necessary steps to ensure the safety of your data. We will also inform you about the breach.

Yes, you have complete rights over your data. You can ask us to delete your data at any time, and we will respect your decision. We will promptly remove all the data you have stored with us on your request.

We conduct DPIA (data protection assessment) every time we start a project that might involve the use of any data stored with us. We do this to ensure that whatever changes we make does not compromise the integrity of the stored data.

ZapERP holds your personal information on servers located in the United States of America(the U.S.& Asia) which you can access any time you wish to.

You have complete rights to know how we use your data. Your data is used by us to improve the services we provide and make your experience more refined.

We cannot control the policies of third-party applications, and our terms do not cover how third-party applications will use your information. We encourage you to review the privacy policies of third parties before connecting to or using their applications.

Yes, we have revised our Privacy Policy to align with the requirements of the applicable privacy laws based on our data management practices.

GDPR has strictly defined the entities involved in processing and controlling customer data. ZapERP processes personal data to provide our services and other purposes outlined in our terms.

The information could be used on its own, or in combination with other pieces of information, to identify the individual. Personal data is not limited to the name or E-Mail address, additional information like financial information, biometric data, physical data, etc. also counts as the personal data.

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