Try Zap Inventory free for 14 days, no credit card required.
Spend more time growing your business and less on managing inventory
Our software automates your inventory report system & takes care of tedious, time-consuming processes on your behalf.
Returned Products Management
Keep your customer satisfied with a fast and simplified customer return & refund process.
Generate Return Slips when products are returned.
Quickly adjust your inventory levels for returns, replacement, cancellation, or damages.
Easily generate the updated invoices indicating the products returned.
Assign desired return warehouse
Know what items were returned to stock from your online orders. Returns can be stashed separately and later sorted as resaleable or unsaleable items.
Faster Returns Processing
Quicker returns approval, pickup, and transportation processes to ensure faster returns. Confirm or cancel returns, add returns pick-up date, and the reason for return – all on a single dashboard.
Handle Multichannel Returns
Track returns for orders placed through any of the sales channels. Approve returns, pick from a customer, and get it delivered back to your warehouse. You can do live tracking for all such returns.
Real-time Status Tracking
Easy recording and tracking of returned goods from your customers. Keep your customers informed about the returns and pick-up process. Send them to return updates via email or SMS and automated notifications upon status change.
Process refunds for returns made on the order. Automate the refund process and provide multiple payments receiving methods to your customer. Also, provide refund status updates to your customer with message/email automation. The issue of refund will be synced with your accounting software.
Use the Credit Note feature as an offset against future payments. Offer store credits on returns and these credits can be used by customers for exchanges in the future. You can even sync these store credits with your accounting software.
Don't just take our word for it, see what our customers are saying!
Trusted by 1500+ customers.
Very easy to use and set up. My staff who have little experience with inventory management was able to figure out the system without much difficulty. We have an ISP business here in Belize that has been a manual entry of inventory for over 18 years.
Netking SolutionsSource (Capterra.com)
ZapERP Inventory is a full-featured inventory management software. I use it daily for reporting, analytics, reorder, and supplier management features. It was super easy to use ZapERP Inventory without necessarily getting into any complex training.
Megan McConnellSource (Crozdesk.com)
It made us possible to manage purchase and sales orders from a single framework to such an extent that it's packed with order tracking tools, invoice management tools, inventory controls tools and so on.
Andrei SlobtsovManaging Director - Auto Plus
After months of using ZapERP, we are very pleased with the results. It provides low stock alerts and helps us exercise full control over our inventory. Tried a lot of online & desktop applications. Zap is the only software I actually went and did our whole inventory.
Kenneth DiazOwner - Deluxe Electronics
ZapERP makes it simple to complete a range of tasks from inputting data to taking inventory. Earlier it would take me days to perform a manual count of inventory, but ZapERP helped me accomplish the task in a few hours.
Alex WilliamOwner - Fresh Mart
Gain Customers Trust by Strengthening Returns & Replacement Logistics
Simplify your customer return & refund processes and provide a satisfying e-commerce experience to your customer – all while reducing returns processing costs at your end.