Date of Last Revision: August 10, 2020
What is ZapERP?
ZapERP is a software as a service (SaaS) provider that offers but not limited to features such as – Inventory management, Accounting, Invoicing and Customer Relationship Management etc. ZapERP is simple, smart, and secure and gives business owners and their advisors real-time visibility of a business’ financial position and other statistics.
ZapERP collects Your personal information
The Service involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number, bank account details, taxation details, and accounting and financial information.
ZapERP may collect personal information directly when You:
You can always choose not to provide your personal information to ZapERP , but it may mean that we are unable to provide you with the Service.
ZapERP may receive personal information from You about others:
Through your use of the Service, ZapERP may also collect information from You about someone else. If You provide ZapERP with personal information about someone else, You must ensure that You are authorized to disclose that information to ZapERP and that, without ZapERP taking any further steps required by applicable data protection or privacy laws, ZapERP may collect, use and disclose such information for the purposes described in this Policy.
This means that You must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that information, ZapERP ’s identity, and how to contact ZapERP .
Where requested to do so by ZapERP , You must also assist ZapERP with any requests by the individual to access or update the personal information You have collected from them and entered into the Service.
ZapERP collects, holds and uses Your personal information for limited purposes.
By using the Service, You consent to Your personal information being collected, held and used in this way and for any other use You authorize. ZapERP will only use Your personal information for the purposes described in this Policy or with Your express permission.
It is Your responsibility to keep Your password to the Service safe. You should notify us as soon as possible if You become aware of any misuse of Your password, and immediately change your password within the Service or via the “Forgotten Password” process.
By entering personal information into the Services, you consent to that personal information being hosted on servers located in the U.S. While your personal information will be stored on servers located in the U.S. or Asia, it will remain within ZapERP ’s effective control at all times. Each data hosting provider’s role is limited to providing a hosting and storage service to ZapERP, and we’ve taken steps to ensure that our data hosting providers do not have access to, and use the necessary level of protection for, Your personal information. They do not control, and are not permitted to access or use your personal information, except for the limited purpose of storing the information.
If You do not want Your personal information to be transferred to a server located in the U.S., You should not provide ZapERP with Your personal information or use the Service.
ZapERP can aggregate Your non-personally identifiable data.
By using the Service, You agree that ZapERP can access, aggregate and use non-personally identifiable data ZapERP has collected from You. This data will in no way identify You or any other individual.
ZapERP may use this aggregated non-personally identifiable data to:
ZapERP takes steps to protect your personal information.
ZapERP is committed to protecting the security of Your personal information and we take all reasonable precautions to protect it from unauthorized access, modification or disclosure. Your personal information is stored on secure servers that have SSL Certificates issued by leading certificate authorities, and all Data transferred between You and the Service is encrypted. You can find out more about our security arrangements and our data protection measures on our security page.
We will advise You at the first reasonable opportunity upon discovering or being advised of a security breach where Your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorized persons or in any unauthorized manner.
ZapERP holds your personal information on servers located in the United States of America (the U.S.& Asia).
We use top tier, third party data hosting providers’ (Digital Ocean, AWS, and Microsoft Azure) to host our Services on servers located in the U.S. & Asia. If you are a non-U.S. resident, this means that your personal information will be transferred to the U.S., Europe or Asia servers.
We have in place transfer mechanisms with all our third party data hosting providers that satisfy the requirements relating to ZapERP ’s transfer of data.
ZapERP only discloses Your Personal Information in limited circumstances.
ZapERP will only disclose the personal information You have provided to us to entities outside the ZapERP (AvanSaber Inc) group of companies if it is necessary and appropriate to facilitate the purpose for which Your personal information was collected pursuant to this Policy, including the provision of the Service.
ZapERP will not otherwise disclose Your personal information to a third party unless You have provided Your express consent. However, You should be aware that ZapERP may be required to disclose Your personal information without Your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify You if we are required by law to disclose Your personal information.
ZapERP may disclose your information
We will treat all personal information we collect in confidence, and we will not disclose information we collect other than in the circumstances where information needs to be disclosed.
Where we reasonably believe there has been an infringement of Your rights or those of a third party and disclosure of Your information may remedy or assist in the remedy of the infringement, in such case information may be disclosed.
Information may be disclosed to third parties where we trust in good conviction we are obligatory to do so by law or with Your consent (if You do not want us to use or disclose your personal information for direct marketing purposes then please contact us and we will ensure that Your name is removed from our mailing list in the manner requested).
Notwithstanding the above, we may disclose aggregate information and other information that does not personally identify You to such third parties as we may see fit.
ZapERP does not store Your credit card details.
You may request access to Your personal information.
It is Your responsibility to ensure that the personal information You provide to us is accurate, complete and up-to-date. You may request access to the information we hold about You, or request that we update or correct any personal information we hold about You, by setting out Your request in writing and sending it to us at firstname.lastname@example.org .
ZapERP will process Your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet Your request, we will let you know why. For example, it may be necessary for us to deny Your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process Your request in the manner You have requested. In some circumstances, it may be necessary for us to seek to arrange access to Your personal information through a mutually agreed intermediary (for example, the Subscriber).
We’ll only keep Your personal information for as long as we require it for the purposes of providing You with the Service. However, we may also be required to keep some of Your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.
In providing the Service, ZapERP utilizes “cookies”. A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not identify You personally or contain any other information about You but it does identify Your computer.
We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on Your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when You close Your browser) on the Website to, for example, track overall site usage, and track and report on Your use and interaction with ad impressions and ad services.
You can set your browser to notify You when You receive a cookie so that You will have an opportunity to either accept or reject it in each instance. However, You should note that refusing cookies may have a negative impact on the functionality and usability of the Website.
We do not respond to or honor “Do Not Track” requests at this time.
ZapERP uses E-mails as means of communication
ZapERP sends billing information, product information, Service updates and Service notifications to You via email. Our emails will contain clear and obvious instructions describing how You can choose to be removed from any mailing list not essential to the Service. ZapERP will remove You at Your request.
You can opt-out of any email communications.
ZapERP has no control over policies of third party applications
ZapERP has a privacy complaints process.
If You wish to complain about how we have handled Your personal information, please provide our Privacy Officer with full details of Your complaint and any supporting documentation:
by e-mail at email@example.com.
Our Privacy Officer will endeavour to provide an initial response to Your query or complaint within 30 business days, and investigate and attempt to resolve Your query or complaint within 90 business days or such longer period as is necessary and notified to you by our Privacy Officer.
This policy may be updated from time to time.
ZapERP reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. ZapERP will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.